The comfortable way

Last Updated Date: October 22, 2024

Welcome to DZ Property Group. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website at www.dzpropertygroup.com and engage with our property management services.

We value your privacy and are committed to protecting your personal information in compliance with applicable privacy laws.

1. Information We Collect

We collect both personal and non-personal information from our users for various purposes.

a) Personal Information

Personal information refers to data that identifies you as an individual. This may include:

• Name

• Email address

• Phone number

• Mailing address

• Payment information

• Property details

• Tenant or rental information

• Any other details you voluntarily provide via forms or other methods

b) Non-Personal Information

We also collect non-personal information, which includes:

• IP addresses

• Browser type

• Operating system

• Usage data related to how you interact with our website

2. How We Use Your Information

We use your personal information to provide and enhance our services, including but not limited to:

• Responding to inquiries and requests

• Processing payments

• Managing tenant and property information

• Facilitating communication between landlords and tenants

• Sending updates and property-related notices

• Improving the functionality and performance of our website

3. Sharing of Information

DZ Property Group does not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors that help us deliver our services, such as payment processors, contractors, or IT service providers.

• Legal Compliance: We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal processes or protect our rights.

• Business Transfers: If DZ Property Group is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Security of Information

We take appropriate technical and organisational measures to safeguard your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to:

• Analyse website traffic and usage patterns

• Personalise your experience

• Improve the functionality of our site

You can control cookie settings through your browser. However, disabling cookies may limit your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information.

8. Your Rights and Choices

You have the following rights concerning your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.

• Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.

To exercise any of these rights, please contact us at info@dzpropertygroup.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors.